Frequently Asked Questions

Frequently Asked Questions 2017-09-11T19:18:53+00:00

No, you may NOT tow your unit. We charge travel fees to deliver and set-up your unit in the campground of your choice. The campgrounds have a travel fee assigned based on the distance from our dealership. This fee covers the cost of highway insurance, fuel, staff time, and vehicle
expenses. Rentals may not be picked up by the customer due to insurance restrictions and company policy.

Each unit’s kitchen comes equipped as follows: 6 place settings (dinner plates, soup bowls, bread plates); 6 coffee cups and beverage glasses; 6 utensil sets (knife, fork, large and small spoons); 2 cooking pots with lids; 1 pair of oven mitts; 1 large kitchen knife; 1 cutting board; 1 frying pan flipper; 1 serving bowl with serving spoon; 1 can opener; 1 corkscrew; 1 tongs; 1 pair of scissors; 1 vegetable peeler; 1 juice jug; 1 coffee percolator; 1 entry floor mat.

Please see the Renter RV Handbook document at the bottom of this page.

In order to properly run all appliances, lights, air conditioning, etc., we recommend camping at sites with no less than 30 amp service. Appliances may work at campsites with less than 30 amp service but we are unable to guarantee this.

Dry camping is camping without any power, water, or sewer hook-ups. We recommend dry camping for no longer than three (3) nights unless you understand the limitations that come with dry camping. For more information please contact our rental office to see if dry camping is right for you. Some stays may require the rental of additional equipment.

We strive to send all of our units out in good working condition. Occasionally issues may arise.

Please read the Policies and Procedure information found in your unit to troubleshoot the problem.

If that doesn’t work, please contact our office. Many times we can talk you through the issue over the phone but if we are unable, we will send out one of our RV Techs to fix the problem. Please note that we do not send out RV Techs to fix appliances including air conditioning at campsites with inadequate power, including dry camping sites.

No, every customer is responsible for booking their own campsite.

If you’re unfamiliar with the area and would like some recommendations, call our rental office and we can guide you in the right direction. Please note that we have no knowledge of occupancy at any of the campgrounds.

Renter RV Handbook